There are many things you can do online at our surgery to access your records, order prescriptions or book appointments. Listed below are some of the ways to contact the surgery digitally:

  • Patchs
  • SystmOnline
  • NHS App

  

 

 

Patchs

PATCHS is an online consultation service that allows you to quickly and easily access GP services.
Answer a few simple questions and PATCHS will get you the help you need.

  • You can create an account for PATCHS from home
  • Quick & easy to use - just answer a few simple questions to get started
  • Avoid long waits for a GP appointment
  • Access PATCHS through your GP practice website or your smartphone, at a time that suits you
  • You can access a range of services: GP consultations, health advice, fit notes, medications & more
  • Video Consultations

To access Patchs visit our website homepage and click on the 'Submit a new request' button next to 'Request GP appointments and advice online'. You will then be re directed to the Patchs website where you can create an account, log in, review current and past queries, submit queries on behalf of someone else. 

SystmOnline

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline

NHS App

The NHS App is a simple and secure way to access a range of services on your smartphone or tablet. It is free from app stores. You need to be 16 or over to use the NHS COVID Pass service and registered with an NHS GP practice in England.

Use the NHS App to:

  • view your medical record - records available from November 2024
  • order repeat prescriptions
  • book appointments
  • get health advice
  • register your organ donation decision
  • get your NHS COVID Pass – view and share for domestic use or travel abroad

You will need a working mobile phone and email address to be able to create a login. To access, simply go to the App Store on your mobile or tablet and download the NHS App. Follow the simple and easy to use registration process to set up and access your account. For further assistance please visit: Set up NHS Login. 

How to find us

Location Map

Click on the map for a larger view.

 

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Contact details

01943 862108 - 8am to 6:30pm on weekdays

Between 6:00pm and 6:30pm, calls are answered by our out-of-hours provider.

Out-of-hours call NHS free on 111 or 999.

Opening times

Monday         08:00 - 18:30
Tuesday        08:00 - 18:30
Wednesday   08:00 -18:30
Thursday       08:00 - 18:30
Friday            08:00 - 18:30

Between 6:00pm and 6:30pm, calls are answered by our out-of-hours provider.

For Doctor availability outside these hours please see the Appointments section.

We are closed on the following Bank Holidays: 1st January, 3rd April, 6th April, 4th May, 25th May, 31st August, 25th December, 28th December.

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Training Days

On the following dates the surgery will be closed from 1pm for training
and will re-open the following day at normal hours:

Thursday 18th June 2026
Tuesday 14th July 2026
Wednesday 2nd September 2026
Wednesday 7th October 2026
Wednesday 4th November 2026
Wednesday 6th January 2027
Wednesday 3rd February 2027
Wednesday 3rd March 2027
Wednesday 7th April 2027
Wednesday 5th May 2027
Wednesday 2nd June 2027
Wednesday 7th July 2027
Wednesday 1st September 2027
Wednesday 6th October 2027
Wednesday 3rd November 2027